This Acceptable Use Policy (“AUP”) governs your use of all Mataki Labs LLC (“Mataki”) services, products, websites, and APIs (the “Services”). This AUP is incorporated by reference into the Terms of Service and any Master Services Agreement between you and Mataki.
Violation of this AUP may result in suspension or termination of your access to the Services.
1. Prohibited Activities
You may not use the Services to:
1.1 Illegal Activity
- Violate any applicable law, regulation, or governmental order.
- Facilitate, promote, or engage in illegal activities, including money laundering, terrorism financing, or trafficking.
1.2 Harmful Content
- Store or transmit content that is defamatory, libelous, obscene, or that promotes violence or discrimination.
- Store or transmit material that infringes or misappropriates third-party intellectual property rights.
- Distribute, host, or transmit malware, viruses, worms, ransomware, spyware, or other malicious code.
- Store or transmit child sexual abuse material (CSAM). Mataki will report any discovered CSAM to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement.
1.3 Abuse and Exploitation
- Send unsolicited bulk messages (spam), including email, SMS, push notifications, or webhooks.
- Engage in phishing, social engineering, or any deceptive practice intended to obtain credentials, personal information, or financial information.
- Harvest, scrape, or collect information about other users without their consent.
- Interfere with or disrupt the integrity, performance, or availability of the Services, including denial-of-service attacks, resource exhaustion, or intentional overloading.
1.4 Unauthorized Access
- Access or attempt to access accounts, systems, or data that you are not authorized to access.
- Circumvent, disable, or interfere with any security, authentication, rate-limiting, or access-control mechanisms of the Services.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent expressly permitted by applicable law notwithstanding this restriction.
- Use the Services to probe, scan, or test the vulnerability of any system or network, except with Mataki’s prior written authorization for legitimate security testing of your own account.
1.5 Resource Abuse
- Use the Services for cryptocurrency mining, distributed computing, or workloads unrelated to the intended use of the Services.
- Attempt to exceed or circumvent usage limits, rate limits, or quota restrictions associated with your service tier.
- Create multiple accounts to circumvent free-tier limits or to evade enforcement actions.
- Use automated tools to create accounts, submit data, or make API calls in a manner that is inconsistent with the Documentation or intended use of the Services.
1.6 Competitive Misuse
- Use the Services to develop, train, or improve a product or service that competes with the Services, except to the extent your use is limited to the open source components under their applicable licenses.
- Conduct benchmarking or performance testing of the Services for publication without Mataki’s prior written consent.
- Resell, sublicense, or redistribute access to the Services except as expressly permitted in your agreement with Mataki.
1.7 High-Risk Use
- Use the Services in any application where failure could lead to death, personal injury, or environmental damage (e.g., medical life-support systems, nuclear facilities, air traffic control) without Mataki’s prior written authorization and appropriate contractual safeguards.
2. Your Responsibilities
2.1 Content Responsibility
You are solely responsible for all data, content, and material you submit to, store in, or transmit through the Services (“Customer Data”). You represent and warrant that you have all necessary rights, licenses, and permissions to submit Customer Data to the Services.
2.2 End User Compliance
If you permit third parties (including your end users, customers, or Authorized Users) to access the Services through your account, you are responsible for ensuring that their use complies with this AUP. You will establish and enforce an acceptable use policy for your end users that is no less restrictive than this AUP.
2.3 Security
You are responsible for maintaining the security of your account credentials, API keys, and access tokens. You will not share credentials or embed API keys in publicly accessible code unless the Documentation expressly permits it.
3. Enforcement
3.1 Monitoring
Mataki does not proactively monitor Customer Data for violations of this AUP. However, Mataki may investigate violations that come to its attention through automated systems (e.g., abuse detection, rate limiting), third-party reports, or law enforcement requests.
3.2 Actions
If Mataki reasonably determines that a violation of this AUP has occurred or is occurring, Mataki may, in its sole discretion:
- Issue a warning and request that you cease the violating activity.
- Suspend access to the affected Services or account, in whole or in part.
- Remove or disable access to offending content.
- Terminate your account.
- Report the violation to law enforcement or other appropriate authorities.
3.3 Notice
Except where immediate action is reasonably necessary to protect the Services, other users, or third parties, Mataki will provide you with reasonable notice and an opportunity to cure before taking enforcement action. Where immediate action is taken, Mataki will notify you as soon as practicable thereafter.
3.4 No Obligation
Mataki has no obligation to enforce this AUP against other users on your behalf. This AUP does not create any obligation for Mataki to monitor or police your use of the Services.
4. Reporting Violations
If you become aware of a violation of this AUP, please report it to abuse@mataki.dev. Reports should include: the nature of the violation, the account or resource involved (if known), and any supporting evidence.
5. Changes to This Policy
Mataki may update this AUP from time to time. We will notify you of material changes at least thirty (30) days in advance. Your continued use of the Services after the effective date constitutes acceptance of the updated AUP.
6. Contact
Questions about this AUP should be directed to abuse@mataki.dev or legal@mataki.dev.